Pay my mortgage
Make a payment and access important information about your home loan.
In order to provide you with the best service possible, we have dedicated teams for servicing your loan. To find out which servicing team your loan belongs to, please locate the “Mail payments to” address on your mortgage statement or on the First Payment Letter that was included in your closing document package.
Don't have a copy of your billing statement? Please contact us at 800-263-4159.
If you have a Conventional Loan:
If you have a Conventional mortgage (Fannie Mae/Freddie Mac), you can send your mortgage payment to ServiceMac USA at P.O. Box 105178, Atlanta, GA, 30348-5178. You should have received a mortgage statement in the mail and as part of your closing document package at closing.
- Servicer – ServiceMac USA
- Customer Service - (866) 681-2264
- Website – www.rate.com/sm
- What you will need to begin registration:
- Primary borrower’s last name, social security number, and date of birth
- Email address that you want to associate with your servicing login
- ServiceMac loan number
If you have a Government Loan:
If you have a Government-insured mortgage (FHA/VA/USDA), you can send your mortgage payment to Dovenmuehle at the appropriate address found below. You should have received a mortgage statement in the mail and as part of your closing document package at closing.
- Servicer – Dovenmuehle
- Customer Service - (866) 397-7238
- Website - guaranteedrate.yourmortgageonline.com/register
- What you will need to begin registration:
- Loan number with new servicer (can be found by reviewing your mortgage statement once received in the mail)
- Last 4 digits of primary borrower’s social security number
- Property zip code
Please review the four options below carefully to determine which address you should send your mortgage payment to:
Customers in AZ, CA, HI, NV, Alberta, British Columbia
PO Box 7168
Pasadena, CA 91109-7168
Customers in IA, IL, MN, MO, ND, NE, SD, TN, WI, Manitoba, Ontario, Saskatchewan, Puerto Rico, Guam
PO Box 0054
Palatine, IL 60055-0054
Customers in CT, DC, DE, IN, KY, MA, MD, MI, NC, NJ, NY, OH, PA, RI, SC, VA, WV, Quebec
PO Box 371306
Pittsburgh, PA 15250-7306
Customers in AK, AL, AR, CO, FL, GA, ID, KS, LA, ME, MS, MT, NH, NM, OK, OR, TX, UT, VT, WA, WY
PO Box 660592
Dallas, TX 75266-0592